Stuck on something? Tell me what is happening and I will point you in the right direction. No charge, no sales call.

How it works

  1. Send me the details — the URL, what you expected, and what is actually happening
  2. I look at it properly, usually within a couple of working days
  3. You get a straight answer: what is likely wrong, and how I would approach fixing it

What helps me help you

The more of this you include, the more useful the reply:

  • The URL of the page or site with the problem
  • What you were doing when it broke, and what changed just before
  • The exact error text, if there is one, or a screenshot
  • Your hosting provider, and whether you have WP admin access
  • Anything you have already tried, so I do not send you round the same loop

What this is and is not

This is a genuine answer to a specific problem from someone who has probably hit it before. It is not ongoing free development work, and it is not an audit of your whole site.

If the fix turns out to be bigger than a reply can cover, I will tell you that plainly and you can decide what you want to do about it. There is no obligation either way.